Support

Last updated: October 19, 2026

Stuck, found a bug, lost your burrow or have a question about your account? Write to us and a real person will answer, usually within two working days.

Contact us

• Email: support@gravity5.pro
• Discord: discord.gg/xCjMwUp8nK, where players and the team hang out
• X: a direct message to @RabbitRoyaleX
• Phone: +33 7 68 45 05 74
• Post: GRAVITY 5, 6 bis Rue Jean Mermoz, 94450 Limeil-Brévannes, France

To help us find your burrow quickly, tell us your rabbit name and, if you can, send a screenshot. The version number is shown at the bottom right of your burrow.

Common questions

I lost my progress

A guest burrow lives only on your device. If you signed in with Google or with your email, sign in again with the same account on your new device and your burrow comes back. A guest burrow that was never saved cannot be recovered.

How do I delete my account?

From the Game, in a few taps, or by email: see Delete your account.

Is my data safe?

What we collect and why is in our Privacy Policy.